Privacy Notice: How We Use Your Data

At Nord Collection, we are committed to protecting your privacy and ensuring that your personal data is handled securely and in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR). This notice explains how we collect, process, and use your personal data in connection with your stay at our hotel.

1. Data Controller

The data controller for your personal data is Nord Collection, located at Landemærket 29, 1.th. 1119 Copenhagen. If you have any questions or concerns regarding the processing of your personal data, you can contact us at info@nordcollection.dk

2. Purpose of Data Processing

We collect and process your personal data for the following purposes:

• Reservation and Check-In: When you make a reservation with us, we collect information such as your name, contact details, and payment information to facilitate the booking process. When you check in, we may collect additional information, including identification documents and special requests.
• Guest Services: We use your data to provide the services you request during your stay, such as housekeeping, and maintenance.
• Communication: We may use your contact details to communicate with you about your reservation, stay-related matters, and promotional offers if you have opted in to receive such communications.
• Security: For the safety and security of our guests and staff, we may use surveillance cameras in common areas of the hotel.
• Legal Obligations: We process your data to comply with legal obligations, such as tax reporting requirements and identification of guests.

3. Data Storage

We use Guesty as our Property Management System (PMS) to store your reservation and stay-related data securely. Guesty is GDPR-compliant and ensures the protection of your personal information.

4. Data Sharing

We may share your data with third parties in the following circumstances:

• Service Providers: We may share your data with service providers such as payment processors, adk software, guest experiece and other software that assist us in providing services to you.
• Legal Requirements: We may disclose your data to comply with legal obligations or respond to lawful requests from government authorities.

5. Your Rights

Under GDPR, you have certain rights regarding your personal data, including the right to:

• Access your personal data.
• Correct inaccuracies in your personal data.
• Delete your personal data.
• Withdraw consent where applicable.
• Object to the processing of your personal data.

To exercise your rights or make inquiries about your data, please contact us at info@nordcollection.dk

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

7. Data Security

We take the security of your personal data seriously and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction.

8. Updates to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our data processing practices or legal requirements. Any updates will be posted on our website.

By staying with Nord Collection you consent to the processing of your personal data as described in this Privacy Notice. We appreciate your trust in us and assure you that we are committed to safeguarding your privacy.

Date: 29-09-2023

Nord Collection, Landemærket 29 , 1.th. 1119 Copenhagen

Info@nordcollection.dk

https://nordcollection.dk/